Onine Ticket Terms and Conditions

Written by Matthew Jones.

The below Terms and Conditions are in addition to any others as set down by the Organiser.

Article 1: Definitions

Organiser” or “We” or “Our” or “Us” means The Egham and Thorpe Royal Agricultural & Horticultural Association or their appointed representative.

Show” means the Egham Royal Show as organised by the Organiser.

Show Site” means the venue described for the Show.

Ticket” means a means to enter the Show as issued by the Organiser, including e-tickets.

e-ticket” means a ticket for entry to the Show, purchased in advance online via the Show website (www.eghamroyalshow.org.uk), to be electronically verified when presented for admittance to the Show.

Visitor” or “You” or “Your” means the person purchasing, that has purchased or holds an e-ticket.

Article 2: Visiting the Show

We advise that due to the nature of the terrain of the Show Site, it may be, at times, difficult for Visitors to move around freely. All Visitors enter at their own risk and are advised to wear suitable footwear.

Car parking is provided free of charge, subject to space being available, courtesy of P&G.

Article 3: Ticket Orders

Payment for e-tickets is handled securely by Barclaycard, in accordance with PCI Security Standards. Payment details are neither seen nor handled by Us.

Once purchased, tickets cannot be transferred, exchanged, refunded or returned, except in the conditions stipulated in Article 5. e-tickets are delivered by email to the address given at the time of purchase, and this is the only delivery option. The Visitor is responsible for ordering to ensure timely receipt of their e-ticket. Visitors are advised to check their purchase upon receipt. It is the responsibility of the Visitor to inform the Organiser of any change of address, contact phone number or email address, both before and after receipt of the goods. Please note that Our preferred method of contact for Visitors ordering online is by email, so care should be taken to provide a current, valid email address. For ticket queries, email This email address is being protected from spambots. You need JavaScript enabled to view it.

e-tickets are valid for one day only, unless otherwise specified. It is Your responsibility to print and bring your e-tickets to the Show. Each e-ticket should be printed on a separate sheet of A4 paper, and should be presented with the barcode clear. 

The resale of Tickets is prohibited and may render them void.

Article 4: Lost, Forgotten or Unused Tickets

No duplicate can be issued or any refund made in respect of any lost, forgotten or unused tickets.

Article 5: Cancellation or Abandonment of the Show

We reserve the right to cancel or abandon the Show without notice. If the Show is cancelled or abandoned in advance, we will make reasonable attempts to contact you using the details provided at the time of purchase. In the event of cancellation or abandonment of the show, We are not liable for compensation or damage other than up to the maximum of the ticket price. In the case that the ticket held is for both days of the show, and only one day is cancelled, the price difference between a one day and two day ticket will be refunded. 

The Organiser shall not be liable in respect of any further loss or damage whatsoever arising from the abandonment, cancellation or postponement of the Show or any such eventuality.

Article 6: Disclaimer of Liability

All tickets are sold subject to the Organiser reserving the right to refuse admission to Show Site to any person, or to withdraw permission at any time to remain on the Show Site and shall not be required to give any reason for such action. Save for the death or personal injury caused by the negligence of the Organiser or anyone for whom they are responsible, neither the Organiser, nor any appointed agent, employee or representative accepts any liability for any accident, loss, damage, injury or illness to Visitors, their property or any other person or property whatsoever, whether caused by their negligence, breach of contract or in any other way whatsoever.

Article 7: Data Protection

We would like to advise You that Your personal details provided at the time of purchase will be retained on Our database. This information will only be used by Us in relation to the Show and its related activities, in order to maintain our level of service to You. This information will not be shared with third parties and will be stored in accordance with the Data Protection Act (1998). If You no longer wish for Us to retain these details, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Customer service enquiries should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Alternatively enquiries can be sent to:

FAO: Gate and Ticket Sales Manager
Egham Royal Show
17 Runnemede Road
TW20 9BE

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Association Membership

Membership to the Egham & Thorpe Royal Agricultural & Horticultural Association entitles you to:-

  • Attendance at the A.G.M. where you may have a say in the organisation of the show.
  • Vote on any issues and the Election and Re-Election of Officers and Committee;
  • Entry to the Show on both days.
  • Parking in the Members Car Park near to the main Show Entrance and if disabled to park even nearer.
  • Priority to purchase tickets to our Social Events e.g. Annual Dinner

    Read more: Association Membership